English · US
Caller
Sentiment · UpsetAccent · Southern US
AI agents for customer support
Every customer,answered now.
Vesper agents pick up every call, chat and email, fix the problem inside your own systems, and bring in your team only when a person should.
hello
TalkLive
Customer
Talk mode
Trusted by Forkline, Northpay, Tablekit, Remedy Rx, Halden Air, Kindred Health, parcelo, Lumen Insurance, Orbit Mobile, Fieldhouse
Industries
Fluent in your industryfrom the first call.
Each agent learns the rules, systems and vocabulary of the business it serves. Pick an industry and watch one real request get solved.
A declined card fixed before the customer leaves the till.
Vesper confirms who it is talking to, reads the account history and checks every move against your risk rules, so disputes, fraud holds and limit changes get settled in one conversation.
- Card declines
- Disputes
- Fraud alerts
- Limit changes
Appointments, refills and coverage, handled gently.
Patients book, move and cancel visits around the clock. Anything that sounds urgent goes straight to a nurse, and every word stays inside your compliance rules.
- Appointment scheduling
- Prescription refills
- Coverage questions
Every return becomes a reason to order again.
Lost parcels, wrong sizes and late changes are sorted inside your store and shipping systems, so the customer ends the chat with a solution instead of a refund.
- Order tracking
- Returns and exchanges
- Delivery issues
When plans fall apart at 3 am, someone answers.
Cancellations and missed connections get rebooked against live seats, with the right fare rules applied and the traveler reassured in their own language.
- Rebooking
- Refunds
- Booking changes
- Guest requests
Late orders put right before the food goes cold.
Vesper finds the courier, reassigns stuck orders and refunds within your limits, for hungry diners, busy drivers and restaurant partners alike.
- Late orders
- Missing items
- Courier issues
- Partner support
Live caseFinancial services
ChatEnglish
Trusted in financial services
- Northpay
- Cobalt Bank
- Meridian Credit Union
- ledgerly
Your industry is not here?
Send us your work email and we'll show you Vesper running on requests from your own business.
An agent that learns from every conversation.
Teach it what your team knows, watch how it performs with real customers, and fold every lesson back in. Scroll to see the cycle.
Build.
Your help center, your systems and your rules, joined into one agent.
Observe.
Every conversation, sorted by what customers needed and how it ended.
- Orders
- Billing
- Scheduling
- Returns
- Accounts
Improve.
Fix what went wrong, prove it works, then ship it.
Each lesson becomes part of the agent.
And the next cycle starts sharper.
Live conversation
Problems solved
mid-conversation.
01The customer asks
listening
MoodStressed
Voice
A voice peopleare glad to hear.
Vesper listens for how something is said, not just what. It slows down for a nervous caller, gets straight to the point with a rushed one, and replies in whatever language the caller speaks.
A voice of your own
Pick from a library or shape a custom voice that fits your brand, calm, clear and recognisably you.
Natural interruptions
Callers can jump in whenever they like. Vesper stops talking, listens and picks up the new thread.
No awkward pauses
Answers begin in a fraction of a second, so a call feels like talking to a person, not a phone tree.
Español · MX
Caller
Sentiment · WorriedAccent · Mexico City
日本語 · JP
Caller
Sentiment · NeutralAccent · Tokyo
How it works
It hears the moodchange mid-call.
Sentiment, intent and urgency are tracked second by second. Vesper adjusts its pace and tone as the caller relaxes, and passes the call to a person the moment it should.
Delivered, problem solved
Customer story
How Forkline madeFriday night peaksfeel like any other night.
“Our busiest hour used to be our worst. Now Vesper sorts out late and missing orders by itself, our people focus on the tricky ones, and diners hear back in seconds, not hours.”
without a handoff
Resolution
Up to 98% resolved
The share Vesper closes on its own keeps rising as it learns from every conversation.
Accuracy
Fewer than 1 in 100 slips
Every action is checked against your rules before a customer sees it.
Coverage
Every hour, 99 languages
Sunday at 3 am gets the same care as Tuesday at noon.
FAQ
Good questions,straight answers.
Still wondering about something? .
Most teams put their first agent in front of customers within three weeks. We connect your knowledge and systems, replay thousands of your past conversations to check every answer, then switch on one channel at a time.
Vesper answers ten conversations or ten thousand with the same speed, so a launch, an outage or a holiday rush never becomes a queue. Anything that needs a person arrives with the full story attached.
99 of them, by voice and in writing. Vesper picks up the customer's language on its own and applies the same rules in every one.
Each conversation is scored for outcome, accuracy and mood. Every change is tested on past conversations first, so you see its effect in numbers before a single customer meets it.
Yes. It is encrypted everywhere, it never trains anyone else's models, and only the people you allow can see it, with every access logged. Card numbers and other sensitive details are masked automatically.
Get started
Give every customeran answer today.
Bring a handful of real conversations. We'll show you Vesper solving them inside your own systems, in one call.